Warranty, Exchanges & Returns

Our goal is to create exceptional, eco-friendly products that fully meet your expectations.
If, however, your purchase doesn’t quite meet your needs, we offer a straightforward return policy and fast, reliable customer service that’s always ready to assist you.

  • Product Warranty


    To ensure your satisfaction with the product quality, our quality guarantee covers any manufacturing defects or faults that occur after purchase, within 3 months of purchase. Should you experience any issues with the quality of a product, please contact us at hello@robumilifestyle.com . We will be happy to assist you and provide a suitable solution, which may include a replacement or in-store credit.

    Please note that our warranty does not cover normal wear and tear, damage caused by improper use or maintenance, or any modifications made to the product by the customer.

  • Returns & Refund Policy


    If for any reason you are not completely satisfied with a purchase, you may return the item within 14 days of purchase, as long as it is in its original condition, unworn and with all tags attached. Please contact our customer service to initiate the return procedure. Once we have received the returned item and checked its condition, we will refund the purchase amount to your original payment method or credit the store.

    Please note that the shipping costs for returns are the responsibility of the customer, unless the return is due to a manufacturing defect or an error on our part.

  • Free size exchange


    We understand that the fit and sizing of clothing can always differ from your expectations. That is why we offer the possibility to exchange any purchased item for a different size or shirt type for free within the 14-day return policy. Please send us an email with your request so that we can find the best solution for you. We will contact you within 24 hours to find a solution.